1. Listening to the stream requires Windows Media Player 6.4 or higher. You can get Windows Media Player by clicking HERE.
Common Problems:
PC Users:
If the player does not open when you click to listen, it usually means one of
two things:
(1) Your popup
blocker needs to be set to allow a window to open on this page or
(2) Javascript is disabled in your browser settings.
Some companies block streaming broadcasts to limit bandwidth usage at work. If
the streaming player opens but you cannot connect at work, check with your
network administrator.
If you always get "Error. Please try to re-connect" and you are not blocked by
your company, it usually indicates problem with your setup. First, try
installing the latest version of Windows Media Player. It is a free download by
clicking
HERE.
Buffering, dropouts, lost connections: Many things can cause you to lose the
stream. A slow computer, not enough memory or even running several programs at
once can make your PC lose the connection. If you tend to hear a lot of hard
drive activity when using your PC, that's usually a sign that you need more
memory.
Windows Media Player 6.4 or higher is required. If you have Windows, you
probably already have it. If you would like the newer version or need to
reinstall, click
HERE to download a free copy. Many times, problems can be fixed by
installing the latest version.
If you are still having problems accessing the stream, please send an email to
Support@ShoutAtMe.com and we'll try and will assist you with any troubleshooting
issues you might have to ensure that you are able to fully enjoy this station
online! PLEASE DO NOT CALL THE RADIO STATION.
MAC Users:
Below are the minimum requirements for Mac users.
1. All Mac users must use either Internet Explorer 5 or Safari.
There are two versions of IE for Mac users:
Microsoft® Internet Explorer 5 for Mac OS X & Microsoft® Internet Explorer 5 for Mac 8.1 to 9.x -- http://www.microsoft.com/mac/products/internetexplorer/internetexplorer.aspx?pid=internetexplorer
Also, as an alternate choice for Mac OS X: Apple® Safari for Mac OS X -- http://www.apple.com/safari/
2. All Mac users
must use Windows Media Player. The version of WMP is determined by the OS of the
Mac user. The links for each version of WMP needed for each Mac OS are below:
Windows Media Player 7.1 for Mac OS 8.1 and higher --
http://www.microsoft.com/windows/windowsmedia/download/mac71.aspx
Windows Media
Player 9 for Mac OS X --
http://www.microsoft.com/windows/windowsmedia/software/macintosh/osx/default.aspx
The players are accessible to any user having a Mac OS 8.1 and higher using Internet Explorer 5 or Safari and Windows Media Player 7.1 and higher.